Last Friday, the system required Dave to change his password. Dave was rushed, trying to finish up a few things so he could get out of town for a short vacation. Now it’s Wednesday. Dave is back in the office and can’t for the life of him remember the new password. He calls IT for...Continue reading→

Managed services have become increasingly popular in recent years, particularly among small to midsize business (SMBs) that lack in-house IT staff. Managed services providers are professional IT teams that can take on a particular IT task — such as monitoring your network or maintaining security updates — or assume responsibility for your entire IT environment....Continue reading→

In my last post I explained how small to midsize businesses (SMBs) are using virtualization to reduce IT costs and increase productivity and flexibility. These benefits are driving more than three-quarters of SMBs to invest in virtualization deployments, according to research firm Techaisle. Techaisle also notes that 72 percent of SMBs say virtualization is relevant...Continue reading→

Computing without the Risks of the Public Cloud Cloud computing gets its name from the familiar cloud drawings used to depict the Internet in network diagrams. Besides being an easy way to render a complex concept, it is also an appropriate metaphor. Like real clouds, the cloud computing model has no clear boundaries or borders...Continue reading→