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Los Alamos National Laboratory BOA
LANL BASIC ORDERING AGREEMENT FOR SGI PRODUCTS
Agreement #8541
Abba Technologies, Inc.
101 Central Park Square
Phone: (505) 662-6706
Fax: (505) 661-6165
Contact Los Alamos National Laboratory
team online.
The Abba LANL Team is here to assist
you with your high performance computing and storage projects using
industry leading products from Silicon Graphics, Inc. Our team will
consult with you on the best solution to meet your needs. Abba representatives
can meet with you in your office or you are welcome to stop by ours.
Ordering & Configuring
Please contact an Abba representative
to discuss your application requirements. Abba will use this information
to generate a configuration quote that will be the basis of your
e-procurement order. Once you have entered the order into the LANS
e-procurement system and the order is approved, Abba will process
the resulting Purchase Order.
Warranty Repair Work
SGI systems under warranty must be
reported to the Technical Assistance Center (TAC) at (800) 800-4744.
They will need the serial number of the system to log a case and
get the process started on your repair.
Abba is here to facilitate problem resolutions for you. If
you are not getting the service you need from SGI, please contact
the Abba LANL Team so we can assist you.
Return Policy
- Items that have been received and opened cannot
be returned for credit.
- A 10% restocking charge will apply to unopened
items.
- For defective or inoperable components or systems,
please follow instructions within the Warranty Information section.
- Prior to returning an item, please contact Abba
regarding the reason for the return and to obtain return authorization
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